f7999's commitment to responsible gaming
We believe entertainment should be enjoyable — not stressful. At f7999, every player's safety and mental wellbeing is our highest priority.
Why is responsible gaming important?
Online betting and casino games can be an exciting form of entertainment, but when they become a habit, they can have a negative impact on personal, family and financial life. f7999 believes that responsible gaming is every player's right, and our responsibility is to ensure that environment.
Playing on the f7999 platform means having fun — keeping a level head whether you win or lose. Betting should never be considered a source of income. It is purely for entertainment. Only bet what you can afford to lose.
Our platform provides a range of responsible gaming tools to help you manage your gaming habits. Deposit limits, time controls, self-exclusion — all of these are available directly on f7999. Keep yourself safe, keep your family safe.
Our protection tools
Self-Exclusion
If you feel that gaming is getting out of control, use the self-exclusion option. Activating this feature will suspend your account for a set period and no betting will be possible.
Deposit Limit Setting
Set in advance the maximum amount you will deposit per day, per week or per month. Once a limit is set, it takes effect immediately, and a waiting period applies if you want to increase it.
Time-Out Break
Take a time-out from 1 day up to 6 weeks. During this time your account will be temporarily closed. It is an effective way to clear your head.
Bet and Loss Limits
Decide in advance the maximum amount you will bet and the maximum loss you will accept per session or over a set period. This keeps your budget safe.
Session Time Control
Use the session timer to keep yourself from playing for long stretches at a time. After a set period you will receive a break reminder, which helps you make the right decision.
24/7 Support
For any issue, our Bengali-language live chat support team is always by your side. Contact us directly for any question or assistance related to responsible gaming.
Warning signs of problem gambling
Watch out for these signs
If any of the following apply to you, please take a break and contact our support team. Asking for help is a sign of courage.
- You are betting more money than you can afford and placing even more bets to recover losses.
- You are spending time and money on gaming at the expense of family, friends or work.
- You are gambling by taking on debt, drawing on savings, or borrowing money from others.
- Even when you want to stop, you cannot — and this feeling keeps coming back.
- You are hiding your gambling from family or friends, or lying about it.
- You feel irritable when you lose, or even when you win you feel an urge to keep playing.
- You are turning to gaming to escape stress, anxiety or depression.
f7999's safety tools
Reality Check Reminder
Turn on reality check messages in your account settings. At set intervals, a message will appear reminding you how long you have been playing and how much money has been transacted so far.
Loss Limit Setting
Once a set amount of losses is reached, betting will stop automatically. This limit can be set separately for each day, week or month. The minimum deposit is ৳200 — but how much you spend is in your hands.
Permanent Account Closure
For long-term self-exclusion, you can close your account permanently. Let our support team know to complete this process — we will act promptly.
Withdrawal Policy
The minimum withdrawal on f7999 is ৳1,000. Payments are processed within 15 minutes to 2 hours via bKash, Nagad and Rocket. Fast withdrawal gives players full control over their money.
21+ Age Limit and Minor Protection
For people aged 21 and above only
f7999 is an entertainment platform designated for adults. Registration or play by minors on this site is strictly prohibited. Age verification is mandatory at registration.
If there are minors in your household, use parental control software on their devices. Never share your login details and keep your device locked.
If you suspect that a minor has accessed your account, notify our support team immediately. We will take action right away.
Ask yourself
The first step in responsible gaming is an honest self-assessment. Consider the following questions:
Are you playing purely for entertainment, or in the hope of making money? Are you able to stay within your set budget? When you lose, are you placing more bets to try to recover? Are you spending more time gaming and less time with family or loved ones?
Honest answers to these questions will help you make the right decisions. Remember — betting is entertainment, not a guaranteed way to earn income. In every game, the chance of winning and losing is equal.
f7999 always wants our players to enjoy themselves in a happy, healthy and controlled way. If you feel you need help, our 24/7 Bengali-language live chat support is always ready.
Contact us for help
Live Chat Support
Our Bengali-speaking support team is with you 24 hours a day, 7 days a week. Talk to us on live chat for any issue related to responsible gaming.
Email Support
To report a detailed issue or to request account self-exclusion, email us:
[email protected]
Responsible Gaming FAQ
Enjoy safely
Play your favourite games on f7999 — responsibly. We are here for you whatever comes up.