f7999 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how f7999 collects, stores, and protects your data.
01 Introduction
f7999 ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, how we use it, and how we keep it protected.
By accessing our website f7999.cam or using our services, you agree to all the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
This Policy applies only to users who are 18 years of age or older, and specifically for our platform, 21 years of age or older. We do not knowingly collect information from minors.
02 What Information We Collect
f7999 collects various types of information from its users, which is used to improve the quality of our services and ensure a safe environment. The categories of information collected are described in detail below:
2.1 Information You Provide Directly
When you create an account or complete the registration process on f7999, we collect the following information:
- Full name (in both Bengali and English format)
- Date of birth (for age verification)
- Mobile number (Bangladeshi number)
- Email address
- National ID number or passport number (for identity verification)
- Current address
- Payment method details (bKash, Nagad, or Rocket account number)
2.2 Automatically Collected Information
When you browse our website, the following information is collected automatically:
- IP address and device location
- Browser type and version
- Operating system information
- Date and time of website access
- Pages visited and gaming activity logs
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
During financial transactions, we collect:
- Deposit and withdrawal amounts and dates
- Details of the payment method used
- Transaction reference numbers
- Account balance history
03 Purpose of Using Information
f7999 uses collected information only for lawful and specific purposes. The main purposes for which we use your information are listed below:
3.1 Service Delivery and Operations
- Creating, managing, and securing your account
- Managing gaming services, bonuses, and promotions
- Processing financial transactions — completing deposits and withdrawals
- Providing customer service and support
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying age (confirming 21+)
- Complying with Anti-Money Laundering (AML) regulations
- Enforcing responsible gaming policies
3.3 Communication
- Sending important notifications related to your account
- Informing you about new promotions and offers (if you have given consent)
- Providing technical issue alerts or security warnings
3.4 Service Improvement
- Analysing and improving the user experience
- Planning new games and features
- Monitoring platform performance
04 Information Sharing and Disclosure
f7999 never sells your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:
4.1 Service Provider Partners
We require trusted third parties for our technical services, payment processing (bKash, Nagad, Rocket), and identity verification. These organisations may only use the information for the purpose of providing the specified service and are required to comply with our privacy standards.
4.2 Legal Obligations
In the case of a court order, government investigation, or legal obligation, we may provide the relevant authorities with the necessary information.
4.3 Fraud Prevention
In cases of serious fraud or misuse, relevant information may be shared to cooperate with legal authorities.
05 Data Protection and Security Measures
f7999 treats the security of your personal information as its highest priority. We use industry-standard security technologies and practices:
5.1 Technical Protection
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
- Firewall Protection: Advanced firewall systems are active to prevent unauthorised access.
- Two-Factor Authentication (2FA): Two-step verification is available to protect your account.
- Data Encryption: Stored sensitive information is kept in encrypted format.
5.2 Administrative Protection
- Only authorised personnel can access personal information
- Regular security audits are conducted
- Staff receive regular training on data protection
- A rapid response plan is in place for data breaches
06 Cookie Policy
f7999 uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies We Use
- Essential Cookies: Essential for the core functions of the website. Without these, the site does not work properly.
- Performance Cookies: Collect usage statistics for the website, which helps improve the quality of our services.
- Functionality Cookies: Remember your preferences and settings (such as language preference).
- Session Cookies: Used to maintain your login session; deleted when the browser is closed.
6.2 Cookie Controls
You can disable cookies in your browser settings. However, this may disrupt some functions of our website. Disabling essential cookies will prevent you from logging in properly or completing transactions.
07 Data Retention Period
f7999 retains your personal information only for as long as necessary. The retention period depends on the type of information and its purpose:
- Active Account Information: Retained for as long as the account remains active.
- Transaction Records: Retained for a specific period in accordance with financial regulations.
- Closed Account Information: Retained for a specified period after account closure in accordance with legal and regulatory requirements.
- Marketing Communication Data: Deleted upon withdrawal of consent or at the end of a specified period.
Once the retention period ends or the purpose is fulfilled, we securely delete or anonymise the information.
08 User Rights
f7999 respects your rights over your personal information. You have the following rights:
8.1 Right to Access
You can contact us at any time to find out what information we hold about you. We will provide this information within a reasonable timeframe.
8.2 Right to Rectification
If the information we hold about you is incorrect or incomplete, you may request a correction. Some information can be changed directly in your account settings.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, due to legal or regulatory obligations, it may not be possible to delete all information immediately.
8.4 Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or messages at any time. To do so, contact our support team. However, essential notifications related to your account cannot be stopped.
09 Protection of Children and Minors
f7999 strictly enforces age restrictions. Our platform is only for persons who are 21 years of age or older.
- We do not knowingly collect or process information from minors.
- Age is verified during the registration process.
- If we become aware that information from a minor has been collected, that information will be deleted immediately and the account will be closed.
- If a parent or guardian becomes aware of their child's account, please notify us immediately.
10 Third-Party Links and Services
Our platform may sometimes reference third-party services, such as payment gateways (bKash, Nagad, Rocket). These third parties have their own privacy policies, which may differ from those of f7999.
You are advised to read the privacy policy of any third-party service before using it. f7999 is not responsible for their data protection practices.
11 Changes to the Privacy Policy
f7999 may update this Privacy Policy from time to time. When changes are made:
- A new "Effective Date" will be noted on this page.
- For significant changes, registered users will be informed by email or through an account notification.
- If you continue to use our platform after changes are made, you will be considered to have agreed to the new policy.
You are therefore advised to check this page regularly.
12 Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat support available in Bengali
Our support team is ready to serve you seven days a week, twenty-four hours a day. We generally try to respond to your inquiries within a reasonable time.